The Code of Banking Practice (The Banking Code) deals with the various banks' relationship with their customers in South Africa.
All banks, which are members of the South African Banking Council, are committed to maintaining the standards of fairness set out in the Code.
The Code provides valuable safeguards for customers and helps individuals understand how banks are expected to deal with them. Copies of the Code are available from member banks and from the Banking Council.
To view the complete Code of Banking Practice, please download the Banking Council Code below: